At Pulse Pay Bank (“we,” “us,” or “our”), your privacy and trust are paramount. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website, mobile app, or services. By accessing or using Pulse Pay Bank, you consent to the practices described herein. If you disagree with any terms, please refrain from using our services.
To deliver seamless banking services, we collect the following categories of information:
Personal Identification Data: Full name, date of birth, government-issued ID numbers (e.g., Social Security Number, passport), and contact details (email, phone number).
Financial Information: Bank account details, transaction history, credit/debit card information, income data, and tax identification numbers.
Technical Data: IP address, device type, browser details, operating system, and usage patterns (e.g., pages visited, time spent).
Biometric Data: If enabled, fingerprint or facial recognition data for secure authentication.
Communications: Records of customer support interactions, feedback, or survey responses.
We collect this information directly from you during registration, transactions, or inquiries, and automatically via cookies and analytics tools.
Your data enables us to provide, improve, and secure our services:
Account Management: Verify your identity, process transactions, and maintain your account.
Fraud Prevention: Monitor activity to detect and prevent unauthorized access or fraudulent behavior.
Service Optimization: Personalize your experience, refine features, and troubleshoot technical issues.
Legal Compliance: Fulfill regulatory obligations (e.g., anti-money laundering laws, tax reporting).
Communication: Send account alerts, security updates, and promotional offers (with your consent).
We process data based on contractual necessity, legal requirements, and legitimate business interests.
Pulse Pay Bank does not sell your personal information. We may share data with:
Regulatory Authorities: To comply with legal requests, court orders, or financial regulations.
Service Providers: Trusted third parties (e.g., payment processors, cloud hosting providers) bound by strict confidentiality agreements.
Business Transfers: In mergers, acquisitions, or asset sales, where customer data may transfer to new owners.
We ensure all third parties adhere to privacy standards aligned with this policy.
We employ industry-leading safeguards to protect your information:
Encryption: AES-256 encryption for data in transit and at rest.
Access Controls: Multi-factor authentication (MFA) and role-based access for employees.
Monitoring: 24/7 surveillance of systems to detect and mitigate threats.
Audits: Regular penetration testing and compliance reviews.
Despite these measures, no digital platform is entirely immune to risks. We urge you to safeguard your login credentials and report suspicious activity immediately.
Depending on your jurisdiction, you may have the right to:
Access/Correct Data: Review or update your personal information via your account dashboard.
Data Portability: Request a copy of your data in a machine-readable format.
Deletion: Ask us to erase your data, subject to legal retention requirements.
Opt-Out: Unsubscribe from marketing communications (click “Unsubscribe” in emails).
To exercise these rights, contact us at support@pulsepaybank.com. We will respond within 30 days.
We use cookies to enhance functionality, analyze trends, and deliver targeted ads (with consent). You can adjust cookie preferences via your browser settings, though this may limit site features.
As a global service, your data may be processed in countries outside your residence. We ensure such transfers comply with applicable laws (e.g., GDPR Standard Contractual Clauses).
Our services are not intended for users under 16 (or the age of majority in your jurisdiction). We do not knowingly collect data from minors.
We may revise this policy periodically. Updates will be posted on our website with a revised “Last Updated” date. Continued use of Pulse Pay Bank constitutes acceptance of changes.
For privacy-related questions, concerns, or requests, contact our Data Protection Officer exclusively via:
Email: support@pulsepaybank.com
We are committed to resolving inquiries promptly and transparently.
